Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.
(Update: This blog was originally published on 6th July 2018 and was last updated on 13th August 2020 for comprehensiveness and accuracy.) The advent of multinational corporations and manufacturing units around
This is the ‘Customer is King’ era. Consumer experience is no longer limited to the purchase itself. With the advent of the Internet, communication channels have grown exponentially—we have emails,
Article in a Glance This article will equip you with essential guidelines for creating a fulfilling customer experience. There are 6 rules to keep in mind: This is the customer
Human imagination has often been fascinated with the possibility of an apocalypse. We predicted meteorites falling on earth, natural calamities creating global havoc and even mass destruction through man-made weapons.
(Update: This blog was originally published on 21st December 2018 and was last updated on 30th July 2020 for comprehensiveness and accuracy.) Today, when every business is coping with the increasing
The COVID-19 crisis is exerting tremendous pressure on the healthcare industry. Health workers across the globe are struggling to keep pace with the outbreak and its consequences. Thankfully, telehealth services