Servetel Blog

Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.

 
Team binding using IVR voice surveys

Every Voice Matters: Bind your Team Together using IVR Surveys

The future of the workforce culture lies in collaboration. Work from home systems are now the new norm and have been even projected to rise in the post-COVID-19 world as

number-masking-rulebook-examples

Mask On: Why You Need Number Masking for Your Business

We all wear masks to venture anywhere outside these days. Why? To protect ourselves, of course. So, why not extend the same courtesy to our business data? Just as N95

Handle business calls using cloud telephony during COVID-19

7 Ways to Handle Your Business Calls on the Cloud During COVID-19

There are high chances that by mid-April most companies would have shifted to working from home. As governments and essential services combat COVID-19, the rest of the world is trying

Cloud telephony for business continuity amid Corona outbreak

Leverage Cloud Solutions for Remote Working During The COVID-19 Crisis

As COVID-19 (or corona virus) ravages the world, businesses across the globe have no alternative but to adopt the remote working model. While some have done it as a choice, others

A Quick Guide for Work from home using cloud solutions During Corona Virus Outbreak

A Quick Guide for Work from Home during Corona Virus Outbreak

The Corona Virus threatens to set off financial contagion in a world economy with very different vulnerabilities every way, the world economy is currently in debt; more deeply than the

Tips for Delivering Outstanding Phone Experiences to Your Customers

Tips for Delivering Outstanding Phone Experiences to Your Customers [Infographic]

When it comes to engaging your customers with a quality experience, call management is an aspect you cannot overlook. Essentially, the process focuses on being there for the customers whenever