Servetel Blog

Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.

 
How to Get Toll-free Number

How to Get Toll-free Number in India for Business?

Unlike local phone numbers, toll free numbers help customers to connect with companies without incurring any extra charge. Many businesses are nowadays taking advantage of these numbers to establish their

toll free number features

Top Toll-Free Number Features Every Business Owner Must Know

How to wisely channelise your investment in order to yield a maximum profit – is one the important questions every business owner is constantly surrounded with. Investing in business communication

Biometrics for fraud prevention

Biometrics: New Frontier for CX and Fraud Prevention in The Telco Industry

The global telecom industry is growing rapidly with an estimated market size valued at USD 1,657.7 billion. The US alone had 340 million cellular subscriptions at the end of 2018,

Ways cloud telephony can help businesses go green

7 Ways Cloud Telephony can help Businesses Go Green

Did you know that India recorded the highest air pollution exposure in the world in 2019? The state of our environment is deteriorating by the day, to put it mildly.

contact-centre-software

5 Reasons BFSI Businesses Should Embrace Hosted Call Centre Software

The State of Global Customer Service Report by Microsoft has some interesting statistics on customer experience: 58% of consumers consider customer service as a leading factor affecting the choice of a

Remote Working Myths We Busted with Cloud Telephony in 2020

Remote Working Myths We Busted with Cloud Telephony in 2020

What would you prefer to do? Sleep for an extra hour or spend that time commuting to work? The choice is obvious, isn’t it? Our social media is full of