Deliver Superior Customer Service with Cloud Phone System

Get rid of investing in a complicate hardware-based telephony system. Use a cloud phone system to simplify your business communication. Cloud phone system hosts all the telephony infrastructure over the cloud and can be accessed through a web portal provided by the cloud telephony service provider.

To start using the services, all you need is a phone, an internet connection and a computer. Expanding or scaling your business is a quick process in the cloud without the need for any heavy investment. It provides an effortless channel to collaborate with the customer.

With Servetel, you not only get a professional business number but a full-fledged cloud telephony suite to help you design your business call centre more productively. Auto-receptionist, text-to-speech, automated call distribution, call management solutions are among few of the offered cloud telephony solutions.
cloud mobile phone
Servetel cloud phone system
cloud system
Cloud based phone system
Using call forwarding, recording, analytics and other call management feature, you can control all your business communication processes from a single portal. Integrate cloud phone system with CRM and other third-party applications to tailor your services and improve your business processes.

Servetel guarantees 99.99% SLA to ensure your business never experience any downtime. Round the clock assistance ensures you get uninterrupted live support from our experts over email, chat and call. We provide end-to-end customer service to ensure your cloud phone system is easily configured and works without any error.

Features

Manage Your Promotional SMS Campaigns Effortlessly

Instant setup
easy installation

Instant Setup

Free yourself from buying and installing complex infrastructure in your premises. Install your phone system in minutes using a cloud solution.

call management solution
easy call management

Call Management Solution

From designing call flow to tracking live calls, manage all call center processes with one comprehensive call management solution.

IVR integration
Integrate with IVR

IVR Integration

End regular and mundane task of answering every incoming call manually. Answer every incoming call automatically with IVR integration.

Email Reports
Automated Email Reports

Email Reports

Automate the report distribution process on one click. Create, send and schedule automated distribution of analytics reports on your emails.

Agent Management Portal
User-friendly portal

Agent Management Portal

Manage your agents from a single panel. Keep a tab on agent activities through easy-to-use and dedicate agent management portal.

Smart Call Routing
Smart Call Routing

Smart Call Routing

Direct your incoming calls to different numbers, agent and extensions based on your availability with the cloud phone system.

Our Happy Clients

Cipla
OLA
Car 24
Feather Sleep

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade
Digital Marketing- Manager

CIPLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi
Asst. Manager

OLA

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta
Proprietor

Feather Sleep International

"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"

Ratash Kartikh
Founder

GLIDEC ELEVATOR & ESCALATORS PRIVATE LIMITED

Benefits

Spend Less & Deliver More

Flexible to scale

Flexible to Scale

You can easily scale your phone system up or down within minutes by opting for a cloud phone system.
Business continuity

Business Continuity

Protect your phone system from any disaster by continually backing up all your data on the cloud-based phone system.
easy call management

Easy Call Management

Fully fledged call management suite helps you boost productivity through call routing, recording and analytics feature.
Remote Connectivity

Remote Connectivity

Using the cloud phone system, you can connect with your employees or customers remotely at any time from anywhere.
Low Infrastructure cost

Low Infrastructure Cost

Cloud-based phone system eliminates the infrastructure cost to minimal and provides you with the flexibility to instantly start the services.
Accelerated Customer Engagement

Accelerated Customer Engagement

IVR integration, text-to-speech, call analytics and more, gives an immediate boost to your customer engagement numbers.
Why Choose Servetel

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment

99.99% Uptime Guarantee

Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure

End-to-End Customer Service

From research to post-purchase assistance, we ensure hassle-free customer service at every step.

24*7 Customer Support

Get uninterrupted live assistance from our product experts over email, chat and call.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

Cloud Telephony Suite

Get access to fully functional cloud telephony suite along with free SMS & call credits.

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