Deliver Superior Customer Service with Cloud Phone System
To start using the services, all you need is a phone, an internet connection and a computer. Expanding or scaling your business is a quick process in the cloud without the need for any heavy investment. It provides an effortless channel to collaborate with the customer.
With Servetel, you not only get a professional business number but a full-fledged cloud telephony suite to help you design your business call centre more productively. Auto-receptionist, text-to-speech, automated call distribution, call management solutions are among few of the offered cloud telephony solutions.
Servetel guarantees 99.99% SLA to ensure your business never experience any downtime. Round the clock assistance ensures you get uninterrupted live support from our experts over email, chat and call. We provide end-to-end customer service to ensure your cloud phone system is easily configured and works without any error.
Features
Manage Your Promotional SMS Campaigns Effortlessly
Instant Setup
Free yourself from buying and installing complex infrastructure in your premises. Install your phone system in minutes using a cloud solution.
Call Management Solution
From designing call flow to tracking live calls, manage all call center processes with one comprehensive call management solution.
IVR Integration
End regular and mundane task of answering every incoming call manually. Answer every incoming call automatically with IVR integration.
Email Reports
Automate the report distribution process on one click. Create, send and schedule automated distribution of analytics reports on your emails.
Agent Management Portal
Manage your agents from a single panel. Keep a tab on agent activities through easy-to-use and dedicate agent management portal.
Smart Call Routing
Direct your incoming calls to different numbers, agent and extensions based on your availability with the cloud phone system.
Our Happy Clients
"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."
Ravindra Fegade
Digital Marketing- ManagerCIPLA
"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."
Arshad Zaidi
Asst. ManagerOLA
" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "
Jatin Gupta
ProprietorFeather Sleep International
"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"
Ratash Kartikh
FounderGLIDEC ELEVATOR & ESCALATORS PRIVATE LIMITED
Benefits
Spend Less & Deliver More
Flexible to Scale
Business Continuity
Easy Call Management
Remote Connectivity
Low Infrastructure Cost
Accelerated Customer Engagement
Best-in-Market Pricing
Get high-quality cloud telephony suite with minimal effort and cost investment
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
API Integrations
Innovate your business solutions with CRM and other third-party application integration.
Cloud Telephony Suite
Get access to fully functional cloud telephony suite along with free SMS & call credits.
