Expand Your Business Presence with Virtual Phone Numbers

Buy a local phone number for your business and get connected to the customers residing in different corners. Virtual numbers allow you to keep personal and professional identity different. Pick the number of your choice which best represents your brand and forwards all your calls to your personal number.

Virtual numbers have no physical phone line connected. Make virtual number the single point of contact for your business and save the cost of employing additional agents and infrastructure to handle a large volume of calls.

Integrate your virtual number with IVR and provide a professional experience. Use smart call routing strategies to redirect your callers to expert agents of different departments. Delivering such quality customer experience builds your brand image without a hefty investment.
Bulk SMS API
SMS API platform
Expand your business presence across different geographies without buying or renting office spaces. Buying virtual numbers with different state codes helps you establish your business presence in different geographical locations.

Enjoy the convenience of handling calls remotely. Virtual number forwards all your business calls to your personal number without letting the customer know.

Additional features along with cloud-hosted virtual numbers make call management process smooth. Call recording, call analysis, push reports and more, helps you earn a high return on investment. ‘Pay-as-you-use’ model maximises your cost-efficiency, and you only pay for what you utilise.

Features

Handle All Your Business Calls Remotely

call monitoring dashboard

Call Management Solution

Handle all call centre operations including call transfer, recording and analysis with our all-in-one call management suite.

ivr integration

IVR Integration

Integrate your telephony system with IVR and personalise your caller’s experience with self-help and virtual receptionist features.

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Push Reports

Remain updated of the call centre’s quality by extracting push reports with up-to-date agents and call information.

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Use Your Own Number

Use your personal phone number and forward incoming calls to multiple extensions at the same time.

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Premium Numbers

Choose the best-suited phone number for your business from our premium collection of virtual numbers.

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Free SMS Notification

Send SMS alerts and notifications to your agents in case of any missed or unanswered customer calls.

Our Happy Clients

Cipla
OLA
Car 24
Feather Sleep

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade
Digital Marketing- Manager

CIPLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi
Asst. Manager

OLA

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta
Proprietor

Feather Sleep International

"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"

Ratash Kartikh
Founder

GLIDEC ELEVATOR & ESCALATORS PRIVATE LIMITED

Benefits

Spend Less and Deliver More

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Manage Business from Personal Number

Use your existing phone number for all business communication. Simply forward all customer calls to your mobile number.
professional brand image

Eliminate Setup Cost

Don’t pay for expensive on-premise hardware setup. Virtual number lets you eliminate the setup hassle and cost by forwarding calls to different numbers.
boost agent productivity

More than Just a Number

Enjoy call recording, forwarding and other call management features by integrating your cloud-based virtual number with IVR.
high call volume

Call Tracking Dashboard

Supervise your everyday customer interactions and process quality with call recording and call analysis dashboards.
customer experience

Geographic Flexibility

Widen your local/national presence by using virtual numbers of different state codes. Get your brand recognised in every remote corner.
first call resolution

One Device, Two Numbers

Keep professional and personal identity separate. Route all your calls to your personal number without letting callers know.
Why Choose Servetel

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment

99.99% Uptime Guarantee

Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure

End-to-End Customer Service

From research to post-purchase assistance, we ensure hassle-free customer service at every step.

24*7 Customer Support

Get uninterrupted live assistance from our product experts over email, chat and call.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

Cloud Telephony Suite

Get access to fully functional cloud telephony suite along with free SMS & call credits.

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