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Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.
Are you ready for the brightest and the busiest season of the year? Yes, Diwali is almost here! This festival of lights brings with it a sense of rejuvenation for
As the e-commerce industry flourishes, e-retail revenues are expected to rise to a figure as steep as 5.4 trillion US dollars in the year 2022. Although presently Indian businesses use centralised virtual numbers for
The meaning of Interactive voice response or IVR is an automated system that interacts with the caller. The caller hears the IVR system menu, presses keys on the phone as
An essential aspect of contacting the customers is that they should hear the message you are trying to convey. There are various outbound solutions available for this purpose, some of
Going by the study, There are 150 million start-ups in the world today with 50 million new start-ups launching every year. On average, there 137,000 start-ups emerging every day. These
The cloud solution industry has been growing rapidly. Owing to its ease of use, businesses across the world have already migrated to the cloud. Experts predict that 95% of workloads