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Servetel Blog

Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.

This Diwali, surprise Your Customers With a Stellar CX. Here’s How

This Diwali, Use Cloud Telephony to Impress your Customers with Stellar CX

Are you ready for the brightest and the busiest season of the year? Yes, Diwali is almost here! This festival of lights brings with it a sense of rejuvenation for


11 Ways to Integrate a Virtual Phone Number System into your E-Commerce Business

As the e-commerce industry flourishes, e-retail revenues are expected to rise to a figure as steep as 5.4 trillion US dollars in the year 2022. Although presently Indian businesses use centralised virtual numbers for

call automation with IVR

5 Calls Made Easy with Interactive Voice Response or IVR

The meaning of Interactive voice response or IVR is an automated system that interacts with the caller. The caller hears the IVR system menu, presses keys on the phone as

bulk sms

5 Benefits of Bulk SMS for Your Business

An essential aspect of contacting the customers is that they should hear the message you are trying to convey. There are various outbound solutions available for this purpose, some of

cloud telephony benefit for startups

How Cloud Telephony Can Help Start-ups Save Money

Going by the study, There are 150 million start-ups in the world today with 50 million new start-ups launching every year. On average, there 137,000 start-ups emerging every day. These


Deliver Great Customer Experience with Cloud Solutions in the Era of Remote Working

The cloud solution industry has been growing rapidly. Owing to its ease of use, businesses across the world have already migrated to the cloud. Experts predict that 95% of workloads