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Change the Way Your Business Communicates

Simplify the way your business communicates. Shift your telephony system to cloud and save a large amount of business costs.

Eliminate all the complicated physical telephony setup by relocating your telephony infrastructure to the cloud. This solution does not demand you to purchase and install the telephony setup inside the organisation’s premise.

All you need is the internet to get started with your telephony infrastructure. Shifting the telephony system to cloud reduces the hassle of installing and maintaining the hardware. Making this shift also helps your business to accelerate overall business efficiency.

Cloud telephony also ensures that your business can be remotely accessed and scaled whenever required. It saves a lot of your staff cost and eases up the process of managing your business communication even from a remote location.
Cloud Telephony System
Cloud Telephone System
Integrating your telephony system with CRM and other third-party applications increases overall productivity of your business. You can also instantly communicate with potential leads and customers by using a wide range of cloud telephony services.

Easily monitor and measure the performance of your agents and communication processes on the dashboards. Access important call centre information such as live call, active agents and on-hold calls on the real-time dashboards.

Plan your business expansion without worrying about the cost. 99.99% backed up SLA guarantee your business never goes down. Ensure your business works round the clock without any downtime. Also, track calls and agent’s performance in a few clicks.

Our Cloud Telephony Solutions

We deliver a complete range of cloud telephony solutions which ensures best-in-class customer engagement and service.

Toll Free Number

Toll Free Number

Gain brand reputation & more calls that are free for customers to reach.

Virtual Number

Virtual Number

Affordable mobile numbers for business, designed to simplify campaign tracking.

IVR

IVR

Interactive Voice Response to handle calls with reduced human dependency.

Voice Broadcasting Solutions

Voice Broadcasting

Convey voice messages to a huge audience – effectively & effortlessly.

Missed Call Service

Missed Call Service

Run multiple missed call campaigns and get connected with customers at no cost.

Click to Call

Click to Call

Outbound calling solution which lets you engage with your website visitors through callback option.

Our Happy Clients

Cipla
OLA
Car 24
Feather Sleep

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade
Digital Marketing- Manager

CIPLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi
Asst. Manager

OLA

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta
Proprietor

Feather Sleep International

"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"

Ratash Kartikh
Founder

GLIDEC ELEVATOR & ESCALATORS PRIVATE LIMITED

Features

Why Move Your Business to Cloud

Quick Setup

Quick Setup

Eliminate the inconvenience of buying and installing the physical infrastructure. Get started with your cloud call centre within minutes.

Call Management Solution

Call Management Solution

All-in-one call management solution provides you the access to call recording, forwarding, routing and other important calling features.

Comprehensive Dashboard

Agent Management Portal

Get access to an online portal which keeps track of the agent’s performance over a comprehensive dashboard.

Real-time Call Analytics

Real-time Call Analytics

Monitor live calls and campaign progress on our continuous tracking reports. Customise these reports as per your business requirement.

Add-on Application Integration

Add-on Application Integration

Maximise business productivity by integrating your telephony system with CRM, Google Sheets and other important applications.

Zero Infrastructure Investment

Zero Infrastructure Investment

Setup and maintain cloud telephony system without investing a huge amount in infrastructure purchase.

Benefits

Spend Less and Deliver More

On-demand Scalability

On-demand Scalability

Handle any unpredictable business demand with quick to scale cloud telephony resources.
Easy  Compatibility

Device Compatibility

Access all your cloud telephony solutions over different devices such as desktop, mobile or tab.
Remote Working

Remote Working

Remain connected with your business from anywhere without affecting your work productivity.
Professional Brand Image

Professional Brand Image

Greet callers with a warm welcome message and reflect a professional brand image in every customer conversation.
Train Agents

Train Agents

Train and monitor your call centre agents efficiently by accessing call recording of customer conversations.
Business Continuity

Business Continuity

Round the clock availability of cloud services ensures your business never experiences downtime.

We Integrate Every Tool You Love

box
freshworks
googlesheets
zendesk
hubspot
bitrix24
leadsquared
salesforce
kapture
pipedrive
SEE ALL INTEGRATIONS
Why Choose Servetel

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment

99.99% Uptime Guarantee

Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure

End-to-End Customer Service

From research to post-purchase assistance, we ensure hassle-free customer service at every step.

Enhanced Customer Support

Get enhanced live assistance from our product experts over email, chat and call.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

Cloud Telephony Suite

Get access to fully functional cloud telephony suite along with free SMS & call credits.

START CONVERTING LEADS INTO CUSTOMERS TODAY

Call Now: 1800-103-6989

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FREQUENTLY ASKED QUESTIONS

We thought you'd never ask.

Cloud telephony is a phone system that runs over a stable Internet connection. It supports calling functions of all types like incoming calls, outgoing calls, call centre solutions, voice broadcasting, and missed call services.

Put simply, cloud solutions can streamline all your business communications and help you enhance your customer service.

Not at all. You need not invest in any bulky hardware, equipment or software. All you need is a stable Internet connection and voila! You’re all set. That’s the beauty of cloud telephony.
No. Cloud telephony is much cheaper because it needs no dedicated lines, hardware or hefty maintenance; only a stable internet connection. Whereas, with a traditional system, set up and maintenance costs are immeasurably more.
No. A hosted PBX is actually a solution offered under the wide umbrella of cloud telephony. While not all cloud telephony products need the Internet to run, a hosted PBX needs a stable connection to facilitate internal calling. As with most cloud solutions, neither need any physical infrastructure to operate.
Cloud telephony can help you redefine your business communications, increase sales, and enhance customer satisfaction without burning a hole in your pocket. Other benefits include:
  • Easily scalable; you can add or remove configurations as per your business needs
  • Supports remote work and allows for tracking and supervision
  • Improved customer experience
  • Better productivity
  • Enhanced security
  • Streamlined communication across domains

Servetel is a name you can trust. As one of India’s leading cloud telephony service providers, we offer quality and cost-effective solutions that suit your business needs.
It’s quite simple, actually. All you need to do is get in touch with our team of experts and pick a solution. Our experts will get you up and running within minutes. Since the solutions are hosted on the internet, there is no hassle with hardware or need for additional infrastructural requirements.