Change the Way Your Business Communicates
Eliminate all the complicated physical telephony setup by relocating your telephony infrastructure to the cloud. This solution does not demand you to purchase and install the telephony setup inside the organisation’s premise.
All you need is the internet to get started with your telephony infrastructure. Shifting the telephony system to cloud reduces the hassle of installing and maintaining the hardware. Making this shift also helps your business to accelerate overall business efficiency.
Cloud telephony also ensures that your business can be remotely accessed and scaled whenever required. It saves a lot of your staff cost and eases up the process of managing your business communication even from a remote location.
Easily monitor and measure the performance of your agents and communication processes on the dashboards. Access important call centre information such as live call, active agents and on-hold calls on the real-time dashboards.
Plan your business expansion without worrying about the cost. 99.99% backed up SLA guarantee your business never goes down. Ensure your business works round the clock without any downtime. Also, track calls and agent’s performance in a few clicks.
Our Cloud Telephony Solutions
We deliver a complete range of cloud telephony solutions which ensures best-in-class customer engagement and service.
Our Happy Clients
"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."
Ravindra FegadeDigital Marketing- Manager
"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."
Arshad ZaidiAsst. Manager
" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "
Feather Sleep International
"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"
GLIDEC ELEVATOR & ESCALATORS PRIVATE LIMITED
Why Move Your Business to Cloud
Eliminate the inconvenience of buying and installing the physical infrastructure. Get started with your cloud call centre within minutes.
Call Management Solution
All-in-one call management solution provides you the access to call recording, forwarding, routing and other important calling features.
Agent Management Portal
Get access to an online portal which keeps track of the agent’s performance over a comprehensive dashboard.
Real-time Call Analytics
Monitor live calls and campaign progress on our continuous tracking reports. Customise these reports as per your business requirement.
Add-on Application Integration
Maximise business productivity by integrating your telephony system with CRM, Google Sheets and other important applications.
Zero Infrastructure Investment
Setup and maintain cloud telephony system without investing a huge amount in infrastructure purchase.
Spend Less and Deliver More
Professional Brand Image
Get high-quality cloud telephony suite with minimal effort and cost investment
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
Innovate your business solutions with CRM and other third-party application integration.
Cloud Telephony Suite
Get access to fully functional cloud telephony suite along with free SMS & call credits.
FREQUENTLY ASKED QUESTIONS
We thought you'd never ask.
Put simply, cloud solutions can streamline all your business communications and help you enhance your customer service.
- Easily scalable; you can add or remove configurations as per your business needs
- Supports remote work and allows for tracking and supervision
- Improved customer experience
- Better productivity
- Enhanced security
- Streamlined communication across domains