Our Cloud Telephony Solutions
The cloud communication solutions from Servetel ensure a stable and efficient communication between your customers and your business.
A User-Friendly Dashboard That Has Diverse Smart Features For Intelligent Monitoring
Empowering Businesses With Power-Packed Features
IVR
Our Interactive Voice Response (IVR) improves customer engagement while taking off the human load.
Agent Scheduling
Schedule the call routing over IVR to agents based on their roster availability for days and shift timings.
Call Recording
Record the customer conversations for quality control, live monitoring, and performance review.
Call Forwarding
Forward every business call to connect with the available destination to make use of every opportunity.
Number Choices
Pick the number of your choice from the large pool of virtual numbers offered by Servetel.
Call Routing
Call routing feature lets the caller reach the right department - quickly & easily.
Real Time Analytics
Technology blended with business intelligence lets you track the overall performance and analytics.
Live Call Monitoring
Stay updated with every ongoing call between customer and agent using our remote admin portal.
SMS Alert
Remain on top of the situation by receiving SMS alerts for all missed and received calls.
Our Happy Clients
"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."
Ravindra Fegade
Digital Marketing- ManagerCIPLA
"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."
Arshad Zaidi
Asst. ManagerOLA
"The quality of IVR services offered by Servetel has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to Servetel and I'm sure we have found a long term partner in Servetel!"
Nikhil Thapar
Marketing SpecialistSAP
" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "
Jatin Gupta
ProprietorFeather Sleep International
"I have always had positive experience working with Servetel! Servetel has always provided positive recommendations and the best price for the services. I'm especially impressed with the support provided after sales. I would highly recommend Servetel as your cloud telephony service providers."
Varsha Bansal
Marketing ManagerVivaan Solar
Best-in-Market Pricing
Get high-quality cloud telephony suite with minimal effort and cost investment
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
API Integrations
Innovate your business solutions with CRM and other third-party application integration.
Cloud Telephony Suite
Get access to fully functional cloud telephony suite along with free SMS & call credits.