Our Cloud Telephony Solutions

The cloud communication solutions from Servetel ensure a stable and efficient communication between your customers and your business.

Toll Free Number

Gain brand reputation & more calls that are free for customers to reach.

Virtual Number

Affordable mobile numbers for business, desinged to simplify campaign tracking.

IVR

Interactive Voice Response to handle calls with reduced human dependency.

Bulk SMS Solutions

Enhance your customer outreach by sending masss SMSes in one go.

Voice Broadcasting

Convey voice messages to a huge audience – effectively & effortlessly.

A User-Friendly Dashboard That Has Diverse Smart Features For Intelligent Monitoring

A dashboard should be wise and that’s what you get with Servetel. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go.

Empowering Businesses With Power-Packed Features

IVR

Our Interactive Voice Response (IVR) improves customer engagement while taking off the human load.

Agent Scheduling

Schedule the call routing over IVR to agents based on their roster availability for days and shift timings.

Call Recording

Record the customer conversations for quality control, live monitoring, and performance review.

Call Forwarding

Forward every business call to connect with the available destination to make use of every opportunity.

Number Choices

Pick the number of your choice from the large pool of virtual numbers offered by Servetel.

Call Routing

Call routing feature lets the caller reach the right department - quickly & easily.

Real Time Analytics

Technology blended with business intelligence lets you track the overall performance and analytics.

Live Call Monitoring

Stay updated with every ongoing call between customer and agent using our remote admin portal.

SMS Alert

Remain on top of the situation by receiving SMS alerts for all missed and received calls.

Our Happy Clients

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi

Asst. Manager

OLA

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta

Proprietor

Feather Sleep International

"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"