Our Cloud Telephony Solutions

The cloud communication solutions from Servetel ensure a stable and efficient communication between your customers and your business.

Toll Free Number

Toll Free Number

Gain brand reputation & more calls that are free for customers to reach.

Virtual Number

Virtual Number

Affordable mobile numbers for business, desinged to simplify campaign tracking.

IVR

IVR

Interactive Voice Response to handle calls with reduced human dependency.

Bulk SMS Solutions

Bulk SMS Solutions

Enhance your customer outreach by sending masss SMSes in one go.

Voice Broadcasting

Voice Broadcasting

Convey voice messages to a huge audience – effectively & effortlessly.

servetel

A User-Friendly Dashboard That Has Diverse Smart Features For Intelligent Monitoring

 
A dashboard should be wise and that’s what you get with Servetel. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go.
 

Empowering Businesses With Power-Packed Features

IVR

Our Interactive Voice Response (IVR) improves customer engagement while taking off the human load.

Agent Scheduling

Schedule the call routing over IVR to agents based on their roster availability for days and shift timings.

Call Recording

Record the customer conversations for quality control, live monitoring, and performance review.

Call Forwarding

Forward every business call to connect with the available destination to make use of every opportunity.

Number Choices

Pick the number of your choice from the large pool of virtual numbers offered by Servetel.

Call Routing

Call routing feature lets the caller reach the right department - quickly & easily.

Real Time Analytics

Technology blended with business intelligence lets you track the overall performance and analytics.

Live Call Monitoring

Stay updated with every ongoing call between customer and agent using our remote admin portal.

SMS Alert

Remain on top of the situation by receiving SMS alerts for all missed and received calls.

Our Happy Clients

Cipla
OLA
Car 24
University
GLIDEC
Feather Sleep
cipla

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade
Digital Marketing- Manager

CIPLA

OLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi
Asst. Manager

OLA

Feather Sleep

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta
Proprietor

Feather Sleep International

GLIDEC ELEVATOR

"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"

Ratash Kartikh
Founder

GLIDEC ELEVATOR & ESCALATORS PRIVATE LIMITED

why choose servetel?

HD Call Quality

Experience seamless and high-quality voice calling with minimum call latency

24* 7 Customer Support

Resolve all queries promptly with uninterrupted live assistance from our experts

Cost-effective Plans

Ensure maximum return on investment with our economic and customised plans

Real-Time Reporting

Track & monitor your live calls by real-time dashboards to maximise your business efficiency

Integrations

Innovate your business solutions with CRM and other 3rd party integrations

Industry Experts

Delivered cloud-telephony services to diverse industry verticals with our technical expertise

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