Our Cloud Telephony Solutions
The cloud communication solutions from Servetel ensure a stable and efficient communication between your customers and your business.
A User-Friendly Dashboard That Has Diverse Smart Features For Intelligent Monitoring
Empowering Businesses With Power-Packed Features
Our Interactive Voice Response (IVR) improves customer engagement while taking off the human load.
Schedule the call routing over IVR to agents based on their roster availability for days and shift timings.
Record the customer conversations for quality control, live monitoring, and performance review.
Forward every business call to connect with the available destination to make use of every opportunity.
Pick the number of your choice from the large pool of virtual numbers offered by Servetel.
Call routing feature lets the caller reach the right department - quickly & easily.
Real Time Analytics
Technology blended with business intelligence lets you track the overall performance and analytics.
Live Call Monitoring
Stay updated with every ongoing call between customer and agent using our remote admin portal.
Remain on top of the situation by receiving SMS alerts for all missed and received calls.
Get high-quality cloud telephony suite with minimal effort and cost investment
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
Innovate your business solutions with CRM and other third-party application integration.
Get access to fully functional cloud telephony suite along with free SMS & call credits.