Streamlining F&B Industry with
Cloud Telephony Solutions
In food and beverage industry, the importance of a quality communication channel can at no cost be ignored. With our cloud telephony services like auto-receptionist, voice broadcasting and many more, we make sure you provide high-end communication services to all your customers.
How is Servetel Solving Food & Beverage Industry Problems?
Market Hotel Promotional Offers with Voice and SMS Broadcast
Promote your ongoing discounts and offers to a vast customer base in one-go by broadcasting voice and text messages. Record your voice message or type in your message script, choose what suits you the best and broadcast it at any scheduled time.
Track & Maximise Marketing Campaign ROI with Different Virtual Number
Assign different virtual numbers to all your campaigns. Track all your call responses on these numbers and effortlessly examine your marketing success. Maximise your ROI with virtual numbers by rerouting the incoming calls to your number and ensuring round the clock availability to the customers.
Improve Customer Service with Intelligently Routed IVR
Ease up customer’s processes with IVR. Facilitate your customers with a smartly designed IVR and internally redirect your calls to the different department. Allow them to book services over a call without human intervention. Our auto-receptionist feature automatically answers all your incoming calls and makes sure you leave no customer unattended.
Collect More Leads with Missed Call Service
Missed call service gives you the most cost-effective way of lead generation. Efficiently collect interested leads through missed call and follow-up with them for the conversion. Call your prospects back as per your availability and remove any additional hassles of call waiting for them.
Understand Customer Expectations with CRM Integration and Admin Portal
Monitor, listen and analyse all the calls with admin portal. Integrate your IVR with CRM to get an in-depth understanding and analysis of your agent-customer interaction. Smoothly follow up with your whole process by monitoring the entire lead to customer conversion cycle on the CRM platform.