Servetel Blog

Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.

Why IVR Payments have Become a Trendy Solution During the Coronavirus Crisis

Why IVR Payments have Become a Trendy Solution During the Coronavirus Crisis

The unpredictability of 2020 is indisputable. The COVID-19 pandemic has sent the world into a surreal reality of sorts. With everyone confined to their homes and the bounds of the

Do’s and don’ts of handling business calls during work from home

Do’s and Don’ts of Handling Business Calls During Work From Home [Infographic]

The COVID situation has brought an unprecedented crisis for global businesses as they have suddenly been forced to move on the remote operating model. The biggest challenge is perhaps for

Virtual Phone Number for Smarter Sales & Effective Support

Business Virtual Phone Number: A Solution for Smarter Sales and Support

Picture this: Business is booming and your company is welcoming a heavy inflow of phone calls. Unfortunately, your separate phone lines are constantly engaged and thus, customers cannot communicate with

perks of using a toll free number solution

Top Five Perks of using A Toll Free Number Solution

For more information, call 1800-800-xxxx.  You might have heard this ubiquitous statement at the very end of several advertisements. Large organisations often market the number to empower their consumers to

Elevate your customer experience daily

10 Ways that Elevates your Customer Experience Daily [Infographic]

Whether it is about achieving your growth potential or outpacing the competitors, the customer experience (CX) you deliver can make all the difference. Even the best products, competitive prices and

The Ultimate Guide To Brand Building With Cloud Telephony

The Ultimate Guide to Brand Building with Cloud Telephony

Businesses are the lifeblood of any vibrant economy. They contribute not only to the economy but also in uplifting the lives of the citizens. India has become a hub for