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Boost Your Customer Engagement with Press 1 Campaign

Integrate press 1 feature into your voice broadcasting campaign to increase your outreach. Using this feature, you can collect customer leads by prompting a customer response. Once your customer listens to the broadcasted message, give them an option to connect with a live agent by press 1 option.

You can also seamlessly conduct customer surveys with press 1 campaign. Simply ask your customers to answer the surveys in form of numeric inputs. Extract these survey responses right away from your web portal.

Also, you can record every customer conversation instantly and get access of these recordings on your web portal as soon as your call terminates.

Control the number of responses you receive by capping the number of simultaneous calls.  Send automatic email reports of all the received responses on your team members email IDs.

Transfer live customer calls on multiple numbers and smoothly run multiple broadcasting campaigns simultaneously. Use our user-friendly web portal to effortlessly perform any last minute changes. Avail our free trial before subscring to our services.

multi level IVR service

Features

Providing Hassle Free Campaign Management

Servetel
Transfer Live Calls to Agents
Schedule your campaign as per your flexibility. Change running time, date and days of your campaign with ease.
Record Transferred Calls
Get every customer conversation recorded. Access these conversation recordings anytime on your web portal.
Notifications on Press 1 Transfer
Get notified on every press 1 transfer. Send Email/SMS notification every time customer opts for press 1 option.
Multiple Number Transfer
Transfer calls to various numbers. Run multiple campaigns and use a different number for every campaign.
Press 1 Response Reports
Extract press 1 campaign response reports from web portal. Understand customer responses to analyse your campaign success.
Customise Press 1 Script
Personalise your press 1 script as per your convenience. Change your audio message and voice instantly on the web portal.

Our Happy Clients

Cipla
OLA
Car 24
Vivaan Solar

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade
Digital Marketing- Manager

CIPLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi
Asst. Manager

OLA

"The quality of IVR services offered by Servetel has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to Servetel and I'm sure we have found a long term partner in Servetel!"

Nikhil Thapar
Marketing Specialist

SAP

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta
Proprietor

Feather Sleep International

"I have always had positive experience working with Servetel! Servetel has always provided positive recommendations and the best price for the services. I'm especially impressed with the support provided after sales. I would highly recommend Servetel as your cloud telephony service providers."

Varsha Bansal
Marketing Manager

Vivaan Solar

benefits

Spend Less and Deliver More

24x7 Connectivity

Flexible Call Rates

Services which fits your budget. Pocket-friendly call rates starting from “per second” to “per minute”.
Different Number, Same Phone

User-friendly Web Portal

Easy to operate web portal. Self- explanatory web portal makes navigation easy for you giving you an enhanced user experience.
Productivity on the Move

Live Call Monitoring Dashboard

Track all campaign calls on the dashboard. Get real-time statistics of your active, on-hold and broadcasted calls.
Personalised Greetings

Round the Clock Support

Non-stop enhanced customer support. Get round the clock live support over email, chat or call by our expert agents.
Maximize Cost Savings

No Setup Required

No infrastructure installation needed. Setup and launch your campaign using our comprehensive web portal.
Increase Sales

CRM Integrations

Seamless integration with CRM. Perform in-depth analysis of your data by integrating your system with CRM software.
Why Choose Servetel

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment

99.99% Uptime Guarantee

Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure

End-to-End Customer Service

From research to post-purchase assistance, we ensure hassle-free customer service at every step.

Enhanced Customer Support

Get enhanced live assistance from our product experts over email, chat and call.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

Cloud Telephony Suite

Get access to fully functional cloud telephony suite along with free SMS & call credits.

START CONVERTING LEADS INTO CUSTOMERS TODAY

Call Now: 1800-103-6989

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FREQUENTLY ASKED QUESTIONS

We thought you'd never ask.

A press 1 campaign collects responses and feedback from customers using voice broadcasting or a bulk call solution. Here’s how it works: an automated call is triggered to the customers, with an option to press 1 to register their responses.

A press 1 campaign is a great tool for surveys and polls.

You can use the press 1 campaign for various purposes like lead generation, policy updates, political campaigns or even for marketing campaigns.
Multi-level press 1 campaigns can accommodate more than one layer of questions or surveys. Technically, you can add unlimited questions to your press 1 campaign. However, it is advisable to keep them short and exciting.

You can easily create a strong campaign using your dashboard. We offer campaign configurations with customisable fields that help you finetune everything. So you can decide how long the call should ring, the number of retries, the voice on the call or even do A/B testing with multiple questions.

With this much control, your campaign will surely be a success.

No. According to TRAI, you can only use promotional numbers for marketing campaigns.
Not necessarily. You can add your own voice, or just take full advantage of our professional voice artist to record all your campaigns.
Simply get in touch with our team of experts. They will guide and get you started in minutes. Still unsure? Opt for a 10-day free trial instead. You’ll love us either way.