Press 1 Campaign

Boost Your Customer Engagement with Press 1 Campaign

Integrate press 1 feature into your voice broadcasting campaign to increase your outreach. Using this feature, you can collect customer leads by prompting a customer response. Once your customer listens to the broadcasted message, give them an option to connect with a live agent by press 1 option.

You can also seamlessly conduct customer surveys with press 1 campaign. Simply ask your customers to answer the surveys in form of numeric inputs. Extract these survey responses right away from your web portal.

Also, you can record every customer conversation instantly and get access of these recordings on your web portal as soon as your call terminates.

Control the number of responses you receive by capping the number of simultaneous calls. Send automatic email reports of all the received responses on your team members email IDs.

Transfer live customer calls on multiple numbers and smoothly run multiple broadcasting campaigns simultaneously. Use our user-friendly web portal to effortlessly perform any last minute changes. Avail our free trial before subscring to our services.

Features

Providing Hassle Free Campaign Management

Transfer Live Calls to Agents

Schedule your campaign as per your flexibility. Change running time, date and days of your campaign with ease.

Record Transferred Calls

Get every customer conversation recorded. Access these conversation recordings anytime on your web portal.

Notifications on Press 1 Transfer

Get notified on every press 1 transfer. Send Email/SMS notification every time customer opts for press 1 option.

Multiple Number Transfer

Transfer calls to various numbers. Run multiple campaigns and use a different number for every campaign.

Press 1 Response Reports

Extract press 1 campaign response reports from web portal. Understand customer responses to analyse your campaign success.

Customise Press 1 Script

Personalise your press 1 script as per your convenience. Change your audio message and voice instantly on the web portal.

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade

Digital Marketing- Manager

CIPLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi

Asst. Manager

OLA

"The quality of IVR services offered by Servetel has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to Servetel and I'm sure we have found a long term partner in Servetel!"

Nikhil Thapar

Marketing Specialist

SAP

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta

Proprietor

Feather Sleep International

"I have always had positive experience working with Servetel! Servetel has always provided positive recommendations and the best price for the services. I'm especially impressed with the support provided after sales. I would highly recommend Servetel as your cloud telephony service providers."

Varsha Bansal

Marketing Manager

Vivaan Solar

benefits

Spend Less and Deliver More

Flexible Call Rates

Services which fits your budget. Pocket-friendly call rates starting from “per second” to “per minute”.

User-friendly Web Portal

Easy to operate web portal. Self- explanatory web portal makes navigation easy for you giving you an enhanced user experience.

Live Call Monitoring Dashboard

Track all campaign calls on the dashboard. Get real-time statistics of your active, on-hold and broadcasted calls.

Round the Clock Support

Non-stop enhanced customer support. Get round the clock live support over email, chat or call by our expert agents.

No Setup Required

No infrastructure installation needed. Setup and launch your campaign using our comprehensive web portal.

CRM Integrations

Seamless integration with CRM. Perform in-depth analysis of your data by integrating your system with CRM software.

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment

99.99% Uptime Guarantee

Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure

End-to-End Customer Service

From research to post-purchase assistance, we ensure hassle-free customer service at every step.

Enhanced Customer Support

Get enhanced live assistance from our product experts over email, chat and call.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

Cloud Telephony Suite

Get access to fully functional cloud telephony suite along with free SMS & call credits.

START CONVERTING LEADS INTO CUSTOMERS TODAY

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FREQUENTLY ASKED QUESTIONS

We thought you'd never ask.

What is a press 1 campaign?

A press 1 campaign collects responses and feedback from customers using voice broadcasting or a bulk call solution. Here’s how it works: an automated call is triggered to the customers, with an option to press 1 to register their responses.

A press 1 campaign is a great tool for surveys and polls.

How can I use the press 1 campaign?

You can use the press 1 campaign for various purposes like lead generation, policy updates, political campaigns or even for marketing campaigns.

What are multi-level press 1 campaigns?

Multi-level press 1 campaigns can accommodate more than one layer of questions or surveys. Technically, you can add unlimited questions to your press 1 campaign. However, it is advisable to keep them short and exciting.

How can I create a successful press 1 campaign?

You can easily create a strong campaign using your dashboard. We offer campaign configurations with customisable fields that help you finetune everything. So you can decide how long the call should ring, the number of retries, the voice on the call or even do A/B testing with multiple questions.

With this much control, your campaign will surely be a success.

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Press 1 Campaign

Boost Your Customer Engagement with Press 1 Campaign

Providing Hassle Free Campaign Management