Boost Your Customer Engagement with Press 1 Campaign

Integrate press 1 feature into your voice broadcasting campaign to increase your outreach. Using this feature, you can collect customer leads by prompting a customer response. Once your customer listens to the broadcasted message, give them an option to connect with a live agent by press 1 option.

You can also seamlessly conduct customer surveys with press 1 campaign. Simply ask your customers to answer the surveys in form of numeric inputs. Extract these survey responses right away from your web portal.

Also, you can record every customer conversation instantly and get access of these recordings on your web portal as soon as your call terminates.

Control the number of responses you receive by capping the number of simultaneous calls.  Send automatic email reports of all the received responses on your team members email IDs.

Transfer live customer calls on multiple numbers and smoothly run multiple broadcasting campaigns simultaneously. Use our user-friendly web portal to effortlessly perform any last minute changes. Avail our free trial before subscring to our services.

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Features

Providing Hassle Free Campaign Management

Servetel
Transfer Live Calls to Agents
Schedule your campaign as per your flexibility. Change running time, date and days of your campaign with ease.
Record Transferred Calls
Get every customer conversation recorded. Access these conversation recordings anytime on your web portal.
Notifications on Press 1 Transfer
Get notified on every press 1 transfer. Send Email/SMS notification every time customer opts for press 1 option.
Multiple Number Transfer
Transfer calls to various numbers. Run multiple campaigns and use a different number for every campaign.
Press 1 Response Reports
Extract press 1 campaign response reports from web portal. Understand customer responses to analyse your campaign success.
Customise Press 1 Script
Personalise your press 1 script as per your convenience. Change your audio message and voice instantly on the web portal.

Our Happy Clients

Cipla
OLA
Car 24
University
GLIDEC
Feather Sleep
cipla

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade
Digital Marketing- Manager

CIPLA

OLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi
Asst. Manager

OLA

Feather Sleep

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta
Proprietor

Feather Sleep International

GLIDEC ELEVATOR

"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"

Ratash Kartikh
Founder

GLIDEC ELEVATOR & ESCALATORS PRIVATE LIMITED

benefits

Spend Less and Deliver More

24x7 Connectivity

Flexible Call Rates

Services which fits your budget. Pocket-friendly call rates starting from “per second” to “per minute”.
Different Number, Same Phone

User-friendly Web Portal

Easy to operate web portal. Self- explanatory web portal makes navigation easy for you giving you an enhanced user experience.
Productivity on the Move

Live Call Monitoring Dashboard

Track all campaign calls on the dashboard. Get real-time statistics of your active, on-hold and broadcasted calls.
Personalised Greetings

Round the Clock Support

Non-stop 24*7 customer support. Get round the clock live support over email, chat or call by our expert agents.
Maximize Cost Savings

No Setup Required

No infrastructure installation needed. Setup and launch your campaign using our comprehensive web portal.
Increase Sales

CRM Integrations

Seamless integration with CRM. Perform in-depth analysis of your data by integrating your system with CRM software.

Frequently Asked Questions

Have doubts? Feel free to browse through our FAQs

After the recorded message is played the customer is prompted to press 1 (or multiple options depending on the service) if they like to continue. Only then the call is forwarded to a live agent.

There is no additional hardware required, we provide you with a full functioning admin portal which can be availed via your personal device.

We provide free account set up, free list support, and free tech support. You are charged only for outbound calling minutes.

You pay only for what you use. We do not charge you for calls that are not answered.

Yes, scheduling can be done for a voice message in advance by using our easy-to-use dashboard.

You are free to chat, call, or email our support team as per your convenience. We are happy to resolve all your queries and problems.

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