Rise of Cloud Telephony in the Enterprise Environment
The advancement of technology has brought upon a substantial change in how businesses [...]
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Servetel Blog
Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.
5 IVR Complaints That You Should Fix Immediately
Handling hundreds of calls every day and answering the same questions is not easy for the agents. IVR systems are of immense help in such cases. Although it doesn’t eliminate
Number Masking Guide: Benefits, Features and Working
If you say you want to communicate without revealing your phone number or choose to stay private, Number Masking is bona fide for you. This allows you to be associated
How IVR Can Empower Business Marketing
Marketing is a vital business operation that drives growth and revenues for an organisation. Being innovative with your marketing strategies is the key to success because you definitely need to
1800 Number Guide: Benefits, Usage and Working
Customer Service is the new Marketing strategy. Customers today are loaded with information across various mediums. For any service they wish to experience, there are so many vendors ready to
Rise of Cloud Telephony in the Enterprise Environment
The advancement of technology has brought upon a substantial change in how businesses operate. The technology of today will be obsolete next year and this advancement is only pacing up.
SMS Guidelines in India: The Do’s and Don’ts
The Telecom Regulatory Authority of India (TRAI) has formulated certain restrictions and regulations for broadcasting and bulk SMS services. The authority’s mission is to create the growth of telecommunications industry
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