How Cloud Telephony Is Ushering Banks into a New Era of Banking
Past few months have jolted the banking industry with a series of important mergers. In an [...]
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Servetel Blog
Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.
UCaaS vs. CPaaS: Understanding the Difference
The customers these days get in touch with a business/brand through multiple communication channels. But the choice of communication channel differs from one customer to another. Several studies suggest that
How Servetel Helps Startups Successfully Combat the Major Challenges
With the advent of technologies such as Artificial Intelligence and Cloud-Based Services, the playing field has been theoretically leveled for all organizations. Any start-up having more to offer can take
How Cloud Telephony Is Ushering Banks into a New Era of Banking
Past few months have jolted the banking industry with a series of important mergers. In an attempt to revive and revitalise the banking sector, the government has announced the merger
What is Click to Call and Why It is Important for Your Business?
Success of any business is directly proportional to the omnipresence of its communication channels. However, the choice of communication channel differs across consumers. Some consumers prefer using digital communication channels,
How Cloud and AI Can Change the Future Growth of Your Business
Cloud and Artificial Intelligence, the two most Groundbreaking technologies of this day and age, are fast changing the future. So how independent or interdependent are these? And more importantly, what
How HR Department can Enhance Hiring Process with IVR?
The consistent growth of worldwide interactive voice response (IVR) market suggests enterprises from various industries leveraging the automated telephony system to accelerate customer service delivery and reduce the customer service
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