Cloud Telephony For Efficient Logistics
(Update: This blog was originally published on 22nd August 2017 and was last updated on [...]
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Servetel Blog
Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.
How Does the IVR Work?
Having your own Interactive Voice Response (IVR) system has become a prime necessity in today’s competitive business scenario. Not only it gives your business an edge, but it also reflects
Remote Working Myths We Busted with Cloud Telephony in 2020
What would you prefer to do? Sleep for an extra hour or spend that time commuting to work? The choice is obvious, isn’t it? Our social media is full of
Empowering Call Centre Operations with Call Barging
“You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz, speaker and trainer According
Little Known Mistakes While Running a Bulk SMS Campaign
Every business has one ultimate goal––to make profits. The only way to thrive in such competitive and saturated markets is by focussing on innovative marketing strategies. SMS marketing is one
Empowering the Education Industry the Cloud Telephony Way
Last year was the year of disruptions—in our daily lives and beyond. The CoVID-19 pandemic brought about major transformations for all industries, and the education sector was no different. Students,
Toll Free Numbers – Some Myths and Facts
If you want your promising customers to reach out to you effortlessly then toll-free numbers are the best tool for you. In the contemporary scenario of business, the role of
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