Expand Your Business Presence with Virtual Phone Numbers
Virtual numbers have no physical phone line connected. Make virtual number the single point of contact for your business and save the cost of employing additional agents and infrastructure to handle a large volume of calls.
Integrate your virtual phone number with IVR and provide a professional experience. Use smart call routing strategies to redirect your callers to expert agents of different departments. Delivering such quality customer experience builds your brand image without a hefty investment.
Enjoy the convenience of handling calls remotely. Virtual number forwards all your business calls to your personal number without letting the customer know.
Additional features along with cloud-hosted virtual numbers make call management process smooth. Call recording, call analysis, push reports and more, helps you earn a high return on investment. ‘Pay-as-you-use’ model maximises your cost-efficiency, and you only pay for what you utilise.
Handle All Your Business Calls Remotely
Call Management Solution
Handle all call centre operations including call transfer, recording and analysis with our all-in-one call management suite.
Integrate your telephony system with IVR and personalise your caller’s experience with self-help and virtual receptionist features.
Remain updated of the call centre’s quality by extracting push reports with up-to-date agents and call information.
Use Your Own Number
Use your personal phone number and forward incoming calls to multiple extensions at the same time.
Choose the best-suited phone number for your business from our premium collection of virtual numbers.
Free SMS Notification
Send SMS alerts and notifications to your agents in case of any missed or unanswered customer calls.
Spend Less and Deliver More
Manage Business from Personal Number
Eliminate Setup Cost
More than Just a Number
Call Tracking Dashboard
One Device, Two Numbers
Get high-quality cloud telephony suite with minimal effort and cost investment.
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure.
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
Innovate your business solutions with CRM and other third-party application integration.
Get access to fully functional cloud telephony suite along with free SMS & call credits.
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