Virtual Number Solutions | Virtual Phone Number India

Q: I like my existing phone number. Can I use it as a virtual phone number?

There’s a neat hack for that: Forwards all the calls from your existing phone number to the virtual phone number purchased from Servetel. This can be done on multiple pre-set extensions for the agents to answer.

Q: What documents should I keep handy for the service?

The list of mandatory documents includes: 1. ID proof of authorised signatory. 2. Address proof of authorised signatory. 3. ID proof of business. 4. Address proof of business. 5. Passport size photo.

Expand Your Business Presence with Virtual Phone Numbers

Buy a local phone number for your business and get connected to the customers residing in different corners. A virtual phone number allows you to keep your personal and professional identity different. Pick the number of your choice which best represents your brand and forwards all your calls to your personal number.

Virtual numbers have no physical phone line connected. Make virtual number the single point of contact for your business and save the cost of employing additional agents and infrastructure to handle a large volume of calls.

Integrate your virtual phone number with IVR and provide a professional experience. Use smart call routing strategies to redirect your callers to expert agents of different departments. Delivering such quality customer experience builds your brand image without a hefty investment.

Expand your business presence across different geographies without buying or renting office spaces. Buying virtual numbers with different state codes helps you establish your business presence in different geographical locations.

Enjoy the convenience of handling calls remotely. Virtual number forwards all your business calls to your personal number without letting the customer know.

Additional features along with cloud-hosted virtual numbers make call management process smooth. Call recording, call analysis, push reports and more, helps you earn a high return on investment. ‘Pay-as-you-use’ model maximises your cost-efficiency, and you only pay for what you utilise.

Features

Handle All Your Business Calls Remotely

Call Management Solution

Handle all call centre operations including call transfer, recording and analysis with our all-in-one call management suite.

IVR Integration

Integrate your telephony system with IVR and personalise your caller’s experience with self-help and virtual receptionist features.

Push Reports

Remain updated of the call centre’s quality by extracting push reports with up-to-date agents and call information.

Use Your Own Number

Use your personal phone number and forward incoming calls to multiple extensions at the same time.

Premium Numbers

Choose the best-suited phone number for your business from our premium collection of virtual numbers.

Free SMS Notification

Send SMS alerts and notifications to your agents in case of any missed or unanswered customer calls.

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade

Digital Marketing- Manager

CIPLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi

Asst. Manager

OLA

"The quality of IVR services offered by Servetel has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to Servetel and I'm sure we have found a long term partner in Servetel!"

Nikhil Thapar

Marketing Specialist

SAP

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta

Proprietor

Feather Sleep International

"I have always had positive experience working with Servetel! Servetel has always provided positive recommendations and the best price for the services. I'm especially impressed with the support provided after sales. I would highly recommend Servetel as your cloud telephony service providers."

Varsha Bansal

Marketing Manager

Vivaan Solar

Benefits

Spend Less and Deliver More

Manage Business from Personal Number

Use your existing phone number for all business communication. Simply forward all customer calls to your mobile number.

Eliminate Setup Cost

Don’t pay for expensive on-premise hardware setup. Virtual number lets you eliminate the setup hassle and cost by forwarding calls to different numbers.

More than Just a Number

Enjoy call recording, forwarding and other call management features by integrating your cloud-based virtual number with IVR.

Call Tracking Dashboard

Supervise your everyday customer interactions and process quality with call recording and call analysis dashboards.

Geographic Flexibility

Widen your local/national presence by using virtual numbers of different state codes. Get your brand recognised in every remote corner.

One Device, Two Numbers

Keep professional and personal identity separate. Route all your calls to your personal number without letting callers know.

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment.

99.99% Uptime Guarantee

Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure.

End-to-End Customer Service

From research to post-purchase assistance, we ensure hassle-free customer service at every step.

Enhanced Customer Support

Get enhanced live assistance from our product experts over email, chat and call.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

Cloud Telephony Suite

Get access to fully functional cloud telephony suite along with free SMS & call credits.

START CONVERTING LEADS INTO CUSTOMERS TODAY

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FREQUENTLY ASKED QUESTIONS

ID proof of authorised signatory.
Address proof of authorised signatory.
ID proof of business
Address proof of business
Passport size photo

I have purchased the number. How long do I have to wait for services to be activated?

It can take you anything between 1 to 4 hours. In other words, it’ll be swift.

Any unlimited plan for virtual phone numbers?

Yes, we provide unlimited plans too. Get in touch with our sales team @1800-120-3100 to learn more.

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Virtual Number

Expand Your Business Presence with Virtual Phone Numbers

Handle All Your Business Calls Remotely