Unleash the Power of Servetel through a Wealth of Features

Interactive Voice Response

Our intelligent IVR easily routes customers, ensures automation and quick resolution.

Agent Scheduling

Route calls over the IVR to available agents based on their schedule, shifts and knowledge.

Call Recording

Record all calls for quality control, compliance, live monitoring and performance review.

Call Forwarding

Never miss an opportunity. Forward live calls while maintaining a seamless flow.

Number Choices

Your number, your choice, Pick from a range of virtual numbers to find one that reflects you best.

Call Routing

Solve customer queries with ease by quickly routing calls to the best-suited agents.

Real Time Analytics

Track KPIs and varied statistics to get real-time information. Improve as you go.

Live Call Monitoring

Monitor all live calls for better performance and stay updated using our versatile admin portal.

SMS Alert

Remain on top of the situation by receiving SMS alerts for all missed and received calls.

Compact Web Dashboard

Use our access-from-anywhere online dashboard that has numerous features.

Detailed Call Tracking

Keep a track of each call within your set-up so that you’re at the top of things.

Call Whispering

You can easily guide an agent discreetly even as they're speaking to a customer.

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Our Solutions from the Cloud

Toll Free Number

Have a lot of people to call you when they won’t have to pay a paisa to do that.

Virtual Phone Number

Choose a number that you like, which reflects your brand at the same time.

IVR System

Greet your callers and have them swim across a well-designed, simple menu.

Cloud Call Center

With live tracking and analytics, take every possible traditional call centre functionality to the cloud.

Number Masking

Ensure privacy when you use virtual numbers to mask the real numbers of buyers and sellers.

Missed Call Service

Sometimes, missed calls are all it takes for lead generation and many other business functions.

Our Happy Clients

Cipla
OLA
Car 24
Vivaan Solar

"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."

Ravindra Fegade
Digital Marketing- Manager

CIPLA

"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."

Arshad Zaidi
Asst. Manager

OLA

"The quality of IVR services offered by Servetel has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to Servetel and I'm sure we have found a long term partner in Servetel!"

Nikhil Thapar
Marketing Specialist

SAP

" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "

Jatin Gupta
Proprietor

Feather Sleep International

"I have always had positive experience working with Servetel! Servetel has always provided positive recommendations and the best price for the services. I'm especially impressed with the support provided after sales. I would highly recommend Servetel as your cloud telephony service providers."

Varsha Bansal
Marketing Manager

Vivaan Solar

Why Choose Servetel

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment

99.99% Uptime Guarantee

Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure

End-to-End Customer Service

From research to post-purchase assistance, we ensure hassle-free customer service at every step.

24*7 Customer Support

Get uninterrupted live assistance from our product experts over email, chat and call.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

Cloud Telephony Suite

Get access to fully functional cloud telephony suite along with free SMS & call credits.

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Wondering how you can use Servetel to your advantage?
Contact our experts to find out.

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