Unleash the Power of Servetel through a Wealth of Features
Interactive Voice Response
Our intelligent IVR easily routes customers, ensures automation and quick resolution.
Route calls over the IVR to available agents based on their schedule, shifts and knowledge.
Record all calls for quality control, compliance, live monitoring and performance review.
Never miss an opportunity. Forward live calls while maintaining a seamless flow.
Your number, your choice, Pick from a range of virtual numbers to find one that reflects you best.
Solve customer queries with ease by quickly routing calls to the best-suited agents.
Real Time Analytics
Track KPIs and varied statistics to get real-time information. Improve as you go.
Live Call Monitoring
Monitor all live calls for better performance and stay updated using our versatile admin portal.
Remain on top of the situation by receiving SMS alerts for all missed and received calls.
Compact Web Dashboard
Use our access-from-anywhere online dashboard that has numerous features.
Detailed Call Tracking
Keep a track of each call within your set-up so that you’re at the top of things.
You can easily guide an agent discreetly even as they're speaking to a customer.
Our Solutions from the Cloud
Toll Free Number
Virtual Phone Number
Cloud Call Center
Missed Call Service
Get high-quality cloud telephony suite with minimal effort and cost investment
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
Innovate your business solutions with CRM and other third-party application integration.
Get access to fully functional cloud telephony suite along with free SMS & call credits.
Talk to us
Wondering how you can use Servetel to your advantage?
Contact our experts to find out.