Unleash the Power of Servetel through a Wealth of Features
Interactive Voice Response
Our intelligent IVR easily routes customers, ensures automation and quick resolution.
Agent Scheduling
Route calls over the IVR to available agents based on their schedule, shifts and knowledge.
Call Recording
Record all calls for quality control, compliance, live monitoring and performance review.
Call Forwarding
Never miss an opportunity. Forward live calls while maintaining a seamless flow.
Number Choices
Your number, your choice, Pick from a range of virtual numbers to find one that reflects you best.
Call Routing
Solve customer queries with ease by quickly routing calls to the best-suited agents.
Real Time Analytics
Track KPIs and varied statistics to get real-time information. Improve as you go.
Live Call Monitoring
Monitor all live calls for better performance and stay updated using our versatile admin portal.
SMS Alert
Remain on top of the situation by receiving SMS alerts for all missed and received calls.
Compact Web Dashboard
Use our access-from-anywhere online dashboard that has numerous features.
Detailed Call Tracking
Keep a track of each call within your set-up so that you’re at the top of things.
Call Whispering
You can easily guide an agent discreetly even as they're speaking to a customer.
Our Solutions from the Cloud
Toll Free Number
Virtual Phone Number
IVR System
Cloud Call Center
Number Masking
Missed Call Service
Our Happy Clients
"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."
Ravindra Fegade
Digital Marketing- ManagerCIPLA
"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."
Arshad Zaidi
Asst. ManagerOLA
"The quality of IVR services offered by Servetel has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to Servetel and I'm sure we have found a long term partner in Servetel!"
Nikhil Thapar
Marketing SpecialistSAP
" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "
Jatin Gupta
ProprietorFeather Sleep International
"I have always had positive experience working with Servetel! Servetel has always provided positive recommendations and the best price for the services. I'm especially impressed with the support provided after sales. I would highly recommend Servetel as your cloud telephony service providers."
Varsha Bansal
Marketing ManagerVivaan Solar
Best-in-Market Pricing
Get high-quality cloud telephony suite with minimal effort and cost investment
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
API Integrations
Innovate your business solutions with CRM and other third-party application integration.
Cloud Telephony Suite
Get access to fully functional cloud telephony suite along with free SMS & call credits.
Talk to us
Wondering how you can use Servetel to your advantage?
Contact our experts to find out.
