What's more—forget about bulky infrastructure and heavy CAPEX. You only need a stable Internet connection for cloud telephony services.
How can cloud telephony help your business?
Our Happy Clients
"The quality of Servetel's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them."
Ravindra FegadeDigital Marketing- Manager
"Servetel powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Servetel."
Arshad ZaidiAsst. Manager
" Very first business principle is 'never miss an opportunity'. Servetel is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. "
Feather Sleep International
"Servetel toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well"
GLIDEC ELEVATOR & ESCALATORS PRIVATE LIMITED
Why Move Your Business to Cloud
Eliminate the inconvenience of buying and installing the physical infrastructure. Get started with your cloud call centre within minutes.
Call Management Solution
All-in-one call management solution provides you the access to call recording, forwarding, routing and other important calling features.
Agent Management Portal
Get access to an online portal which keeps track of the agent’s performance over a comprehensive dashboard.
Real-time Call Analytics
Monitor live calls and campaign progress on our continuous tracking reports. Customise these reports as per your business requirement.
Add-on Application Integration
Maximise business productivity by integrating your telephony system with CRM, Google Sheets and other important applications.
Zero Infrastructure Investment
Setup and maintain cloud telephony system without investing a huge amount in infrastructure purchase.
Servetel + Cloud telephony = Masterful business communication
With the portability cloud telephony services brings and its support across the many mediums that are as commonly found in your house as the office (website/app), you can easily move your business communications home if the need arises. It’s possible to manage your campaigns, take customer calls, and even make correct business decisions.
As cloud telephony services are automatically backed up to the cloud, you’ll never lose your data. Everything exists on the server, which has its own fail-proof backups, so a limitation of traditional telephony—where all your data was stored in one place and could be destroyed because of a single incident—stops being a concern here.
You never have to sit and re-create contact lists, or search the seven seas for past customer interaction and data, because with cloud telephony, data flows continuously. It also helps that there are so many software that can be easily integrated with Servetel’s portal using APIs and general compatibility.
Before the advent of cloud telephony, complex or different hardware was required for each function—be it call recording, routing, phonebooking, etc. Now, every function is digital and augmented to function using a single portal. It’s really a breeze to manage calls when you don’t have to shift machines or even software.
Whether you are an established business looking to shift to a reliable cloud provider, or someone entirely new to cloud telephony, this guide is the best way to brush up on everything you need to know about cloud telephony.
Get high-quality cloud telephony suite with minimal effort and cost investment
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
Innovate your business solutions with CRM and other third-party application integration.
Cloud Telephony Suite
Get access to fully functional cloud telephony suite along with free SMS & call credits.
FREQUENTLY ASKED QUESTIONS
We thought you'd never ask.
Put simply, cloud solutions can streamline all your business communications and help you enhance your customer service.
- Easily scalable; you can add or remove configurations as per your business needs
- Supports remote work and allows for tracking and supervision
- Improved customer experience
- Better productivity
- Enhanced security
- Streamlined communication across domains