Cloud Telephony Solutions

With the portability cloud telephony services brings and its support across the many mediums that are as commonly found in your house as the office (website/app), you can easily move your business communications home if the need arises. It’s possible to manage your campaigns, take customer calls, and even make correct business decisions.

As cloud telephony services are automatically backed up to the cloud, you’ll never lose your data. Everything exists on the server, which has its own fail-proof backups, so a limitation of traditional telephony—where all your data was stored in one place and could be destroyed because of a single incident—stops being a concern here.

You never have to sit and re-create contact lists, or search the seven seas for past customer interaction and data, because with cloud telephony, data flows continuously. It also helps that there are so many software that can be easily integrated with Servetel’s portal using APIs and general compatibility.

Before the advent of cloud telephony, complex or different hardware was required for each function—be it call recording, routing, phonebooking, etc. Now, every function is digital and augmented to function using a single portal. It’s really a breeze to manage calls when you don’t have to shift machines or even software.