Data at every second is expanding at a rapid pace, in fact, going by the new research, amount of new information generated per second is predicted to reach a number of 1.7MB by 2020. With businesses and users generating such a huge amount of data every day, you need to effectively utilise every piece of […]
Technological changes are a continuously evolving process which keeps every business on their toes, and one such revolution has been the introduction of “cloud” in the communication sector. Prior to the cloud telephony technology, every business had to maintain a separate IT personnel to handle the array of wires and hardware in order to ensure […]
Customer Relation Management (CRM) and Cloud Telephony – are two buzz words which have vastly reshaped today’s customer service industry. Replacing profit making with customer service – created an era where being aware of customers’ expectations plays a critical role in structuring the quality of your product and services. In fact, going by the growth […]
How to wisely channelise your investment in order to yield a maximum profit – is one the important questions every business owner is constantly surrounded with. Investing in business communication solutions has now become a vital deciding factor in crafting business strategies. In fact, going by statistics, the count of active mobile connections has reached […]
The marketing industry has been expanding its horizon since the evolution of technology. From word-of-mouth to online marketing, knowingly or unknowingly, we are always surrounded by a variety of marketing techniques. This outpour of information keeps the customer distracted from the relevant information which makes it more difficult for the companies to grab customer’s eyeball. […]
(Update: This blog was originally published on 18th May 2018 and was last updated on 9th August 2021 for comprehensiveness and accuracy.) Cloud telephony, also known as hosted telephony, has fundamentally changed the way businesses communicate, both internally and externally. The technology is fast gaining traction in the current business environment. And why shouldn’t it? […]
Leads, leads, and more leads! This line makes every business owner face shine with glee, and why not? Isn’t business all about leads and their conversion? One such industry that remains flooded with leads is Real Estate. A constant demand and supply throughout the year keep this industry thriving and this outpour of customers, many […]
While the importance of toll-free numbers for all kinds of businesses is evident, selecting the right toll-free number provider is also a crucial decision. Once you have chosen and advertised your toll free number, it becomes the central point of contact for all the business communication including lead generation and support services. Selecting the right […]
In the busy 21st century, everyone is running out of time. Technology, therefore, has to be constantly improved to meet the demands of the masses and allow them to do more work in less time. In the business world, every second of attention to your product counts, and so it is now far more essential […]
The Voice Over Internet Protocol (VoIP) has changed the face of communication as we know it. The lack of infrastructural requirements, high productivity, and efficiency along with the sheer affordability of VoIP is what has made it a favourite amongst businesses. As rightfully quoted, “With great power, comes great responsibility”, the advent of cloud communications […]