Browsing category
The solution as a service (SaaS) market is more or less saturated now, with a horde of newbies competing with existing brands. According to Hubspot research, 38% of companies depend on SaaS solutions for their daily operations. The only way to keep up with the competition is by embracing the dynamics of the market and […]
Servetel dashboard offers you a complete management of the IVR services irrespective of your location. Through this user-friendly portal, you can easily switch your agent numbers, IVR recordings etc. It also allows you to analyze the call data that matters to your business. You can quickly navigate to any functionality pertaining to the services whether […]
(Update: This blog was originally published on 18th May 2018 and was last updated on 9th August 2021 for comprehensiveness and accuracy.) Cloud telephony, also known as hosted telephony, has fundamentally changed the way businesses communicate, both internally and externally. The technology is fast gaining traction in the current business environment. And why shouldn’t it? […]