(Update: This blog was originally published on 16th May 2017 and was last updated on 8th May 2020 for comprehensiveness and accuracy.) Communication is the backbone of every business, and the technology you choose for your business communication decides the overall well-being of your business operations. The communication between customers and agents or the business owner […]
Every business needs a good customer support system, and this depends on how well you bring the customer satisfaction level to a meaningful point by giving value to the customer’s time and providing them with a useful solution. An Interactive Voice Response (IVR) is the best foot forward in your business to provide a self-help tool to […]
The business prospects have to be communicated well to your customers, and for this purpose, the automated communication medium is being widely used to connect with the customers. The necessary part in making a fruitful business communication is the time that is invested by the customer to solve a problem or to find an answer […]
(Update: This blog was originally published on 8th April 2017 and was last updated on 9th April 2021 for comprehensiveness and accuracy.) Successful business communication is the most important thing when it comes to making a connection with the customers, and once the customers are provided with a productive and result-oriented communication channel, good business results […]