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Gone are the days when desk phones and telephony tools were the only means for business communication. Today, businesses demand a solution which is handy, cost-friendly and easy to scale. UCaaS, here is the perfect solution that rescues the company from a complex communication system. UCaaS expanded as Unified Communications as a Service, is a […]
Do you have to communicate with customers and answer the same set of questions regularly? If yes, then Interactive Voice Response (IVR) is what your business needs. Interactive Voice Response automates the hassle of attending calls manually or answering the mundane question every day. It automatically greets the caller with a pre-recorded welcome message and […]
Introduction With the rapid changes in technology these days, traditional and manual ways of communication have been replaced by automation. Nowadays, automating your communication processes has become a necessity in place of leisure. And cloud telephony is one such solution that has brought this change in the communication industry. Cloud has impacted the masses far […]
In the past few years, tablets and smartphones have turned into a fundamental part of modern workplaces. Businesses and its employees utilize mobile devices for internal and external corporate communication, but businesses cannot carry out communication seamlessly without a dedicated business phone number. The dedicated business phone number encourages you to keep the personal and […]
Businesses nowadays understand that providing better customer service to customers can drastically impact their growth. Due to which they have started incorporating advanced technologies in their organisation. One such advanced feature used by majority businesses is IVR. IVR expands to Interactive Voice Response, a service that automates the telephony system. It allows a pre-recorded voice […]
Most of the businesses these days depend upon communication as it gives an edge to the businesses in the market. If you happen to be a business owner who is looking for ways to connect with your customers to enhance customer satisfaction, toll-free number service is the right solution for you. It is a two-way […]
Businesses today are exploring various promotional channels to reach out to their potential customers. And the latest addition in this list is voice broadcasting service. Understanding its large reach, businesses have started using this service to instantly connect with customers and get across their message with the least human interaction. Eliminating the need to hire […]
As the famous saying goes, Conversations lead to Conversions This saying holds true for all the businesses aiming to attract and convert leads. In fact, as per a survey, there is a strong connection between the number of conversations that agents have each day to their performance. An average sales rep has around six conversations […]
India is home to more than 3000 new businesses, third biggest base on the planet, with 800+ new companies being propelled annually. With the rapid increase in the number of start-ups and other companies, the major concern for these companies remains customer privacy. We share our phone numbers every day with various apps and websites […]
Sending timely reminders is the most relieving thing you can do to make your customers life easy. Notification, appointment, or monthly subscription reminders are a few of the reminder services used by the businesses today. These reminders assure that you remain on top of your customers mind without putting in much effort and also it, […]