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Cloud Communications

3 Ways the BFSI Sector can Offer Enhanced Personalisation

Almost every industry today has adopted different kinds of personalised approaches in how it communicates with its customers. Some of the major reasons that prevented companies from fully embracing different facets of personalised customer communication earlier were data privacy concerns, traditionally implemented systems with minimal automation, etc. However, as far as personalisation in the communication process is concerned, a survey from Accenture reports that […]

Meet The Unsung Heroes of The Sales Process: Automated Follow-ups

In this digital era, customers are overloaded with content on different products and services. Amid this, internal and external links further dissuade them from finishing their searches.  In short, the majority of the customers won’t buy from you instantly. Many say that ‘the first impression is the last impression’—but, not when you’re in sales.  Salespeople […]

Outbound Calling—Everything You Need To Know

A Little About Outbound Calls Despite increasing marketing efforts towards non-intrusive outreach, outbound calling still remains vital for businesses worldwide. According to a study by Brevet, 92% of sales conversions happen over the phone. It’s true—outbound calling has long been a staple tactic for successful organisations. Such calls, also known as ‘cold calls’, are typically […]

How Servetel Helps Startups Successfully Combat the Major Challenges

With the advent of technologies such as Artificial Intelligence and Cloud-Based Services, the playing field has been theoretically leveled for all organizations. Any start-up having more to offer can take on any leading organization. This era, thus, marks the onset of delivery based aggrandizement. The better you are, the more you grow. Though it can’t […]

How Cloud and AI Can Change the Future Growth of Your Business

Cloud and Artificial Intelligence, the two most Groundbreaking technologies of this day and age, are fast changing the future. So how independent or interdependent are these? And more importantly, what is the significance of this for your organization? Let’s answer these questions while uncovering a few more implications of these positive disruptions. What is cloud […]

Impact of SMS and Voice Reminders on Different Industries

Sending timely reminders is the most relieving thing you can do to make your customers life easy. Notification, appointment, or monthly subscription reminders are a few of the reminder services used by the businesses today. These reminders assure that you remain on top of your customers mind without putting in much effort and also it, […]