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As the world continues to fight its way out of the global pandemic, one of the fastest emerging trends that many people are willing to venture into is that of freelancing. Freelancing offers people a much greater level of flexibility and comfort as they get to work from wherever they like, whenever they like. According […]
As the e-commerce industry flourishes, e-retail revenues are expected to rise to a figure as steep as 5.4 trillion US dollars in the year 2022. Although presently Indian businesses use centralised virtual numbers for managing huge volumes of incoming calls, now there are providers that also help businesses procure Indian virtual numbers. Even today, a phone call continues to be […]
Many think starting a business is difficult. But, starting may be the easiest part. What comes after is the real challenge! Attending to customer needs, spreading the word, and perfecting your products and services is an arduous task, to say the least. The most important part of any business always revolves around communication. Among newer […]
When you run a business, you should expect phone lines to keep buzzing throughout the day. A ringing phone is often the sign of a prospective customer, but that’s not always the case. At times, you may get swarmed with spam calls—the last thing any agent would want to encounter. In fact, spam calls are […]
We’ve come a long way from being a society of phone operators, or even landlines—the so-called ‘dark ages’ when people were glued to their landlines and could not attend calls on the go. Virtual numbers, powered by the cloud, have been a game-changer for the business communication arena. Perhaps the term seems ambiguous to you. […]
With consumer bases scattered across the globe, a local number just doesn’t cut it anymore. Businesses need to have a strong communication network, whether within the city or from Delhi to Dubai—customers should never feel the physical distance. How do you achieve flawless conversations anytime and anywhere? With the use of cloud-based tools, of course. […]
Picture this: Business is booming and your company is welcoming a heavy inflow of phone calls. Unfortunately, your separate phone lines are constantly engaged and thus, customers cannot communicate with your agents. In this scenario, you may be potentially encouraging your consumers to trust your competitors instead. How can the matter be rectified? It’s as […]
Tracking and analytics make an integral part of any marketing campaign. After all, how would you know whether it is working or not unless you know where you are getting the calls from and if they are genuine leads! Hence, it becomes crucial to track them so that you can solve the marketing analytics puzzle […]
There are many phrases that teach you how to be successful. Burning the midnight oil, putting in the elbow grease, making hay while the sun shines—they’re all cheerful and inspirational, but don’t attempt to hide the hard work that goes into making a success story. Naturally, this precious human labour should not be wasted in […]
Dress for the job you want, not the one you have. The rule of thumb does not apply just to you but also your startup. The Indian market is getting increasingly competitive with a glut of new businesses joining the fray. The country has risen to host the highest number of startups after the US and China. […]