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Voice broadcasting is a technique that enables businesses automate their calling process. This technique of reaching potential and existing customers through recorded voice messages is also known as call blasting. The infographic below explains the top 10 benefits of using voice broadcasting for businesses in India. Let’s understand the benefits in detail. 1) Wider target […]
Seamless communication with customers is essential to running a business successfully. Therefore, being available and connected always is imperative and you have to make it a priority, regardless of the size and nature of your business. A toll free number solution is perhaps the smartest multichannel communication platform to invest in because it enables the customers […]
Over the years, businesses have realized the value of embracing innovative technology solutions for enhancing their operations and achieving growth objectives. Solutions that were once considered frivolous are now becoming essential for organisations. IVR system is one such technology that has come ahead as a vital addition for businesses. It comes as no surprise that businesses […]
Dress for the job you want, not the one you have. The rule of thumb does not apply just to you but also your startup. The Indian market is getting increasingly competitive with a glut of new businesses joining the fray. The country has risen to host the highest number of startups after the US and China. […]
Running a business successfully includes establishing a seamless connection with your customers. When it comes to finding innovative ways to connect with the audience, missed call solutions definitely emerge as a winner. In fact, it would not be wrong to say that missed calls are a business opportunity that you must absolutely capitalize on. Still, […]
Connectivity with your customers is something that matters the most for businesses. It is all the more important for startups that are just at the initial stages of forging the bond with the customers. In a competitive business landscape, where brands are making every effort to stand apart, every entity needs to focus on being […]
The advancement of technology has brought upon a substantial change in how businesses operate. The technology of today will be obsolete next year and this advancement is only pacing up. The only common thing today and 10 years before in an office is the telephone. So is the telephone the ultimate invention? In its true […]
The Telecom Regulatory Authority of India (TRAI) has formulated certain restrictions and regulations for broadcasting and bulk SMS services. The authority’s mission is to create the growth of telecommunications industry such that India leads the role in the emerging global information society. A business or telemarketer intending to send either transactional or promotional messages to […]
The customers these days get in touch with a business/brand through multiple communication channels. But the choice of communication channel differs from one customer to another. Several studies suggest that customers prefer dealing with business using digital communication channels like websites, mobile apps, web chat, emails, social media and web self-service. At the same time, […]
Past few months have jolted the banking industry with a series of important mergers. In an attempt to revive and revitalise the banking sector, the government has announced the merger of several banks in the next couple of years, which will trim down the number of public sector banks from 27 to 12. To stabilise […]