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IVR blasting refers to a combination of IVR service and call blast. It is a very strong communication tool that allows pre-recorded voice messages to be automatically broadcasted to various groups. For example, when customers receive calls from their mobile operators to promote various ongoing schemes and offers, they interact with a computerised voice which […]
Voice broadcasting is one of the fastest mass communication channels that help communicate with a multitude of people at a single time. In other words, it allows businesses to outreach a large customer base at once. Thus, it is an essential tool especially for businesses, which demand regular messages updates to be sent. What is […]
In the business world, the customer is the ultimate boss. Every company aims to provide its customer with an undaunted experience, be it during sales or after-sales support. Voice Broadcasting is one such customer-service tool which ensures a quality customer experience. The first customers of voice broadcasting were the general public, targeted by the government […]
Voice Broadcasting (VB) is remarkably useful for a business or industry when it comes to spreading information to large masses. With time, the uses and applications of voice broadcasting service have expanded by manifold. Companies are no more restricted to only sending promotional/emergency updates. Instead, they are now maximising its utilisation by using it in […]