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Cloud technology is reforming the modus operandi of various services at this age and era, to which telephony remains no exception. Cloud telephony is a cloud-based telephone service that has changed the course of traditional telephone services. Although cloud telephony has well established its roots in the world and is globally recognised for its benefits, […]
The year 2018 has witnessed some influential mergers such as IBM-RedHat and Adobe-Marketo. Both alliances clearly indicate that enterprises will leave no stone unturned when it comes to delivering quality product and services. Cloud being the driving force behind both the mergers has clearly shown that adopting cloud-based solutions has become the need of the […]
With an estimated revenue growth of $67B in 2015 to $162B in 2020, the hype around cloud services is not fading away anytime soon. And the driving force behind this widespread expansion of cloud is the business reliability and process simplification it offers. To exploit these benefits, cloud technologists have already started expanding its utilities […]
Communication between two people may happen with written texts, voice and gestures. But when two persons can’t see each other, then the role of technology comes into play. The ways of communication have seen drastic changes; now wireless communication is also witnessing innovations because of cloud. The latest among these is the cloud telephony that has substantially […]
(Update: This blog was originally published on 16th May 2017 and was last updated on 8th May 2020 for comprehensiveness and accuracy.) Communication is the backbone of every business, and the technology you choose for your business communication decides the overall well-being of your business operations. The communication between customers and agents or the business owner […]