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Connectivity with customers is the backbone of a business. Unless a business is available to customers who want to reach it, keeping them satisfied is out of question. While small entities have a few hundred existing and potential customers, the number can be massive for larger enterprises. Moreover, organisations expect these numbers to grow with […]
Many consider toll free number as an antiquated wonder of the past. But as current world developments go to show, this tried-and-tested method of information exchange can be a boon for modern-day companies. Case in point: India’s economic slowdown, and the slow and seemingly inevitable slide of our financial sector. Citizens are constantly looking over […]
Toll free numbers are telephone numbers that are charged for all received calls, instead of a service provider billing the caller. First seen in the 1950s and 1960s in North America and Great Britain, toll free numbers were invented to combat the exorbitant pricing faced by a consumer when they are attempting long distance calls […]
Seamless communication with customers is essential to running a business successfully. Therefore, being available and connected always is imperative and you have to make it a priority, regardless of the size and nature of your business. A toll free number solution is perhaps the smartest multichannel communication platform to invest in because it enables the customers […]
In the era of instant gratification, connectivity with your customers is perhaps the most significant aspect of running a business successfully. It becomes all the more important to be always available to the customers because of the booming competition in the enterprise landscape. If you are not there for them, even the most loyal customers […]
Connectivity with your customers is something that matters the most for businesses. It is all the more important for startups that are just at the initial stages of forging the bond with the customers. In a competitive business landscape, where brands are making every effort to stand apart, every entity needs to focus on being […]
Customer Service is the new Marketing strategy. Customers today are loaded with information across various mediums. For any service they wish to experience, there are so many vendors ready to headhunt the same set of consumers offering the same type of services. In such a scenario, the customer is less of a customer but more […]
The significance and relevance of toll free number solution in 2020 can be determined from the consistent growth of the global toll-free services market. A number of market research studies suggest a steady hike in the number of registered toll free numbers. Likewise, several studies also suggest that the demand in the world toll-free services […]
Customer care services are essential for a company to flourish in the competitive industry. It reflects the quality of the company and its competency. If a company can’t reach its customers, then it cannot improve the services for customer satisfaction. However, despite employing the services, the companies tend to get a negative response from the […]
Gone are the days, when large telephone directories were maintained and updated manually. In 2019, every aspect of communication has become far more effective, automated and engaging. Technology, such as cloud telephony, has revolutionised the methods of traditional communication in unprecedented ways. Conventionally, business telephone systems worked on the foundation of on-premise Private Branch Exchange, […]