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As smartphones take over our daily lives, we also notice an upward trend in customers calling up businesses before making any purchases. Marketers realise this and, therefore, plan their advertisements accordingly. However, if your visitors are unable to click on the ads and connect instantly, all advertising and marketing efforts go in vain. This is […]
Success of any business is directly proportional to the omnipresence of its communication channels. However, the choice of communication channel differs across consumers. Some consumers prefer using digital communication channels, while others call a business directly and prefer talking to a real human. 60% of customers these days prefer resolving simple customer service issues on their […]
After browsing through your website, the next thing customers want is to talk with a company representative to inquire about the product and services. So, it becomes important for your business to have a dedicated business phone number which makes the communication process easier for the customer. But to connect with the right agent, a […]