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hosted ivr system

How Small Businesses Can Benefit from Hosted IVR System

Conventional telephony systems can indeed help the business owners, but due to their limitations, they are bound to be inefficacious.  This is where the role of cloud-hosted IVR system comes into play. This technology is rapidly gaining recognition and becoming ubiquitous in almost all parts of the world. Most of the businesses these days are […]

9 Reasons: Why Modern Businesses Should Adopt IVR Solutions

As an automated telephony system, Interactive Voice Response (IVR) facilitates interaction between computers and humans through voice calls, speech recognition, or telephone keypad. The new age call centre solutions are designed with features to interact with callers, analyze the calls to gather relevant information, and route the calls to the most appropriate agents. Enterprises from […]