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auto attendant system

How Auto Attendants Have Revamped Customer Care

The very first interaction between a business and its customers is usually through a phone call. Hence, it becomes imperative for enterprises to have a professional and sophisticated phone system to make sure that each interaction is as efficient as possible. Nonetheless, a lot of customers faces difficulties while trying to reach out to a […]

Auto Attendant or IVR: Which Option to Choose and Why?

Having the right telephony phone system is imperative for running a successful business. With the advent of new technology, it has become important to select the most advanced tools to ensure proper and efficient functioning of an enterprise. Auto Attendant and IVR are two similar systems of telephony though they undoubtedly have some notable differences. […]