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Cloud Telephony

Empowering the Education Industry the Cloud Telephony Way

Last year was the year of disruptions—in our daily lives and beyond. The CoVID-19 pandemic brought about major transformations for all industries, and the education sector was no different. Students, teachers and parents––everyone got together to keep the learning going. Thankfully, with vaccinations in-sight, the education sector is gradually looking ahead to a bright future. […]

Reimagining Bollywood Classics in a World of Cloud Telephony

Bollywood movies manage to connect with their audience, irrespective of their native language and hometown. Since the first Bollywood movie in 1913, Raja Harishchandra, we have flocked to our nearest cinema theatres every weekend for a much-needed dose of spice and drama in our lives. Evergreen classic hits, starting from Mughal-e-Azam, Pyaasa, Sholay, Mr. India, […]

3 Ways Cloud Kitchens are Set to Revamp the Food Industry

The new normal has changed every industry, and the F&B (Food and Beverage) segment is not an exception. Thanks to social distancing, dining out is not an option anymore. Those who love eating out, unfortunately, have to make do with getting food delivered to their homes. This, of course, has led to an upsurge in […]

The Holy Grail of Enterprise Communications: Cloud Telephony

Business communication, like all others, is in a transitional phase with the pandemic on its head. However, this also means that there are new opportunities for organisations looking to enhance their offerings and adopt new technologies.  Cloud solutions have already transformed the infrastructure of some of India’s most successful organisations. Basically, cloud telephony refers to […]

Call Continuity in Chaos: How Cloud Telephony Solutions can Help

Customer service standards have risen significantly with the advent of better technology. Even within the technological realm, cloud telephony solutions have changed the game as people demand more from a contact centre than ever before. There is no room for errors.  PricewaterhouseCoopers found that despite loving the company or the product, 59% of consumers would […]

Why Should Startups Opt for Cloud Telephony at the Earliest?

Did you know that India is the 3rd largest startup ecosystem in the world? In fact, there were approximately 50,000 new startups in 2018 alone, and the number is on the rise. This means, around 2-3 startups pop up in the country every single day. With competition at its peak, entrepreneurs need a highly differentiated […]

Build Your Home Contact Centre with Just a Smartphone

This new decade has not had the best start—to say the least. We find ourselves wanting to press the rewind button, back to the last decade. However, while 2010 was not ridden with a pandemic, technology was also significantly less advanced. The spread of technology over these years has been a marvel to behold; every […]