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Anirudha Singharoy

Anirudha Singharoy is a tech enthusiast with a specialization in digital marketing. He is currently working at Servetel, a leading cloud telephony service provider in India. He enjoys cycling, traveling, indies music, and reading about the latest digital marketing trends. Connect with him via LinkedIn

Expert Advice: How to Manage Customer Experience During and After COVID-19 Crisis

Human imagination has often been fascinated with the possibility of an apocalypse. We predicted meteorites falling on earth, natural calamities creating global havoc and even mass destruction through man-made weapons. However, most of us did not anticipate the most likely cause of a global-scale disruption—tiny but deadly viruses. COVID-19 has opened our eyes to the […]

Expert Advice: Customer Trends That Will Dominate the Post Covid Era

The world has been fighting COVID-19 for the better part of the year. We all witnessed dramatic changes in our lifestyles, some of which we never anticipated. One could not have imagined a near-global-scale lockdown with local mom-and-pop stores, malls, supermarkets, factories, and industries all shutdown. Individuals and businesses have come to a complete halt. […]

Beginner’s Complete Guide to Missed Call Service

“If you are satisfied with our services, give a missed call at 98XXXXX” “To show your support for the cause, dial 873XXXXX” As customers, we all have seen this form of marketing on various platforms. Especially after being popularized by our government. Businesses today from various sectors use missed call solution for a plethora of advantages, […]