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105 search results for "call routing"

Virtual Numbers: All Questions Answered

With consumer bases scattered across the globe, a local number just doesn’t cut it anymore. Businesses need to have a strong communication network, whether within the city or from Delhi to Dubai—customers should never feel the physical distance. How do you achieve flawless conversations anytime and anywhere? With the use of cloud-based tools, of course. […]

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Why Your Fintech Business Needs an IVR Number Now

Smartphones have transformed the way we perform most of our tasks. Mobile applications and portals fast-track mundane tasks in the most innovative way––from something as basic as looking for a public restroom to availing online education. Everything is just a click away. Fintech has played a similar role for banking; it has revolutionised the way […]

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How IVR System can Empower Telehealth Initiatives Amid The Pandemic

The COVID-19 crisis is exerting tremendous pressure on the healthcare industry. Health workers across the globe are struggling to keep pace with the outbreak and its consequences. Thankfully, telehealth services have come up as a feasible alternative, allowing remote diagnosis and treatment of non-critical patients. There has been a 60-80% spurt in telemedicine appointments since the outbreak […]

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Why IVR Payments have Become a Trendy Solution During the Coronavirus Crisis

The unpredictability of 2020 is indisputable. The COVID-19 pandemic has sent the world into a surreal reality of sorts. With everyone confined to their homes and the bounds of the internet, industries are slowly transforming their businesses to accommodate the change. The lockdown has rendered many traditional setups redundant, so businesses are getting creative to […]

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