Servetel Blog

Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.

Build IVR with Servetel

Why Build an Interactive Voice Response (IVR) with Servetel

According to a New Voice Media report , “Poor customer service is costing businesses more than $75 billion a year. “ Most customers these days abandon or switch brands due to

Buy Virtual Number

What is a Virtual Phone Number and How to Get One in India?

According to a market research study sponsored by Google, 31% of consumers call a business directly and frequently when looking to make a purchase or transaction. Likewise, most customers these

deliver excellent customer service

10 Ways to Deliver Excellent Customer Service

The purpose of a business is to create a customer who creates customers. However, customer acquisition requires businesses to invest more resources than customer retentions. No business can implement a

IVR Helps to Deliver Best Customer Service

How IVR Can Help You Deliver the Best Customer Service

Businesses nowadays understand that providing better customer service to customers can drastically impact their growth. Due to which they have started incorporating advanced technologies in their organisation. One such advanced

How Servetel Helped Cipla to Run their Webinars Successfully

How Servetel Helped Cipla to Run their Webinars Successfully

“Caring for life”, with this motto in mind, CIPLA has been expanding the reach of innovative and high-quality medical solutions across the globe since 1935. It is one of the

how does ivr work

How Does the IVR Work?

Having your own Interactive Voice Response (IVR) system has become a prime necessity in today’s competitive business scenario. Not only it gives your business an edge, but it also reflects