Servetel Blog

Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.

Understanding the difference between UCaaS and CPaaS

UCaaS vs. CPaaS: Understanding the Difference

The customers these days get in touch with a business/brand through multiple communication channels. But the choice of communication channel differs from one customer to another. Several studies suggest that

Servetel helps startup to grow

How Servetel Helps Startups Successfully Combat the Major Challenges

With the advent of technologies such as Artificial Intelligence and Cloud-Based Services, the playing field has been theoretically leveled for all organizations. Any start-up having more to offer can take

Cloud Telephony For Banking Sector

How Cloud Telephony Is Ushering Banks into a New Era of Banking

Past few months have jolted the banking industry with a series of important mergers. In an attempt to revive and revitalise the banking sector, the government has announced the merger

Click to Call for Business

What is Click to Call and Why It is Important for Your Business?

Success of any business is directly proportional to the omnipresence of its communication channels. However, the choice of communication channel differs across consumers. Some consumers prefer using digital communication channels,

Cloud and AI future growth of business

How Cloud and AI Can Change the Future Growth of Your Business

Cloud and Artificial Intelligence, the two most Groundbreaking technologies of this day and age, are fast changing the future. So how independent or interdependent are these? And more importantly, what

How HR Department can Enhance Hiring Process With IVR

How HR Department can Enhance Hiring Process with IVR?

The consistent growth of worldwide interactive voice response (IVR) market suggests enterprises from various industries leveraging the automated telephony system to accelerate customer service delivery and reduce the customer service