Collection of industry practices, latest trends & innovations, product updates, case studies, and everything that concerns with cloud telephony for Indian businesses.
Do you have to communicate with customers and answer the same set of questions regularly? If yes, then Interactive Voice Response (IVR) is what your business needs. Interactive Voice Response
Irrespective of your organisations size and the industry, Interactive Voice Response (IVR) caters to every type of business perfectly. Besides providing a communication platform, it has proved to be a
India is a massive country with a diverse population and a vast user base of mobile devices and networks. With the market offering such immense potential, it isn’t surprising that
Customer service plays a critical role in the success of a business. Excellent customer experience can drive retention and give your organisation a competitive advantage. When it comes to meeting
When visiting a hospital or a clinic, one is bound to think over the long line of people waiting to book an appointment. In today’s time, one can book their
With any business, branding is a major factor for success. Because brand name sells itself. The thing common with all brands, irrespective of industry, is observed from the quality of